What is your roasting style?
Light Nordic, highlighting a delightful sweetness and brightness in the cup, characterised by a nuanced floral acidity and a harmonious balance.
What machine do you roast on?
Loring S15 Falcon.
What’s the difference between your Filter & Espresso roast?
Filter roast profile – We strive to delicately reveal the inherent potential of the coffee while preserving its innate character and vibrant acidity.
Espresso roast profile – We intend to refine the profile in order to improve the solubility of the coffee and achieve harmonious balance in the cup.
Do you ship worldwide?
Yes, we ship worldwide! All international orders are shipped via DHL, with shipping costs automatically calculated at checkout based on your delivery address. Delivery times may vary depending on your destination and local customs procedures.
I’m having issues with customs, what can I do?
Once your order leaves the roastery and enters the customs process, it is subject to the regulations and procedures of your local customs authority. While we do our best to ensure timely dispatch, we are unable to influence or expedite the customs clearance process. Any delays, duties, or additional fees imposed by customs are unfortunately beyond our control. If you experience a delay or require assistance with customs, we recommend reaching out directly to your local customs office for further information.
When will I receive my coffee?
We roast our coffee fresh from Monday to Wednesday and dispatch orders throughout the working week. Our weekly order cut-off is Wednesday at 5pm. Orders placed after this time may not be dispatched until the following Monday. All UK retail orders are shipped via Royal Mail Tracked 48, with delivery typically taking 2–3 working days from dispatch. UK wholesale orders are shipped via UPS or Parcelforce 24, while all international orders are shipped via DHL.
Please note that delivery dates shown at checkout are estimates and may vary depending on when your order is placed and dispatched. You'll receive an email with your tracking details once your order has been dispatched.
Returns & Exchanges
We do not accept returns or exchanges; however, if you are dissatisfied with your purchase for any reason, please do not hesitate to contact us, and we will endeavour to finding the best possible resolution for you.
Sourcing Trips
Occasionally, we take short breaks to visit our friends and partners worldwide. When this happens, your online orders and subscription may be dispatched a little later or earlier than usual, but don’t worry; we’ll let you know with plenty of notice.
Resting Recommendations
It is advisable to allow your coffee to rest for a minimum of 2 weeks when using for filter. For espresso, a resting period of at least 3 weeks is recommended. In certain cases, particularly with more intricate varietals and processing methods, an extended resting period of 4 to 6 weeks may be necessary.
Brewing Recommendations
Filter
V60 pour over
1:16.6 — Coffee to water ratio
50ppm — Soft filtered water
95C — Water temperature
400-600μm — Medium grind size
5 x pours with 30sec bloom = total time 2:30-3:30
1.30%-1:45% — TDS range
Espresso
1:2.5 — Coffee to water ratio
50ppm — Soft filtered water
93C — Water temperature
200-300μm — Fine grind size
18-30sec — Extraction time
7.5%-8.5% — TDS range
If you have a question about Subscriptions, check the product description.